Shipping Policy
At Core Comfort, I am committed to providing a seamless and efficient shipping experience. Please review the following details to understand how your order is processed and delivered.
Processing Time
All orders are processed within 2–4 business days after payment confirmation. During peak seasons such as holidays or major sales, processing times may be slightly extended. Once your order has shipped, you will receive an email confirmation containing your tracking number and shipment details.
Shipping Methods & Delivery Time
Your order will be shipped through reliable carriers to ensure safe and timely delivery. Available shipping options will be displayed at checkout. Estimated delivery times are as follows:
USA: 3-5 business days
International: 10–14 business days (depending on destination)
Made-to-Order Items: 30–45 days (depending on destination)
International Shipping
International shipping is available worldwide. Please note that delivery times vary by destination. Buyers are responsible for any applicable customs duties, taxes, or import fees imposed by their local authorities.
Order Tracking
Once your order ships, a tracking number will be emailed to you. You may use this number to track your shipment directly through my website for the most accurate, real-time updates.
Lost or Damaged Packages
Every effort is made to ensure your order arrives in perfect condition. However, I am not responsible for lost or damaged packages once they are in transit, unless you selected an insured shipping option at checkout.
If your order arrives damaged, please contact me immediately at support@corecomfort-us.com with supporting details, and I will assist you with the next steps.
Incorrect Shipping Address
It is the customer’s responsibility to provide an accurate shipping address. If an incorrect address is entered, I will attempt to contact you via email for confirmation.
If no response is received, the order will not be shipped.
If the incorrect address is confirmed or approved, the customer assumes full responsibility for any resulting delivery issues.
Need Assistance?
If you have any questions about your order or need further assistance, please don’t hesitate to reach out at support@corecomfort-us.com. I’m always here to help ensure a smooth shopping experience.